Terms & Conditions
These terms apply when you reserve a table with Halxyon Club through this website. By completing a reservation you agree to them. Please read the reservation fee and cancellation sections carefully.
1. Who you're booking with
Halxyon Club is operated by Halxyon Corporation, 2nd Floor, 5353 A.M. Flores Building, cor. General Luna & Mariano, Poblacion, Makati City, 1210 Metro Manila. Your reservation and your payment are with the Club.
2. How a reservation works
- You choose a date, party size and table, and give us your name, mobile number and email.
- Your table is held for a short period while you pay the reservation fee.
- Your reservation is confirmed only once the fee is paid and you receive a confirmation email with your reservation code.
If you don't complete payment, the hold expires and the table is released to other guests. A held-but-unpaid table is not a booking.
3. The reservation fee
- The fee is ₱500 per table unless stated otherwise at checkout.
- It is consumable — the full amount is credited to your table's minimum spend when you arrive. It is not an extra charge on top of what you spend.
- It is not the minimum spend itself. Each table carries its own minimum spend, shown on the booking map before you choose.
4. Payment
Payment is processed securely by PayMongo on its own checkout page. We accept the methods shown there (which may include QR Ph, GCash, cards and other wallets). Your card and wallet details are never seen or stored by this website or the Club.
Prices are in Philippine Pesos (₱). Your bank or wallet provider may apply its own charges, which are outside our control.
5. Cancellations, changes and refunds
When you book, we take your table off sale for that night and turn away other guests for it. The reservation fee reflects that — please read this section before you pay.
The fee is non-refundable
Once paid, the ₱500 reservation fee is non-refundable and cannot be exchanged for cash. It is not lost value if you come: the full amount is credited to your table's minimum spend on the night.
Moving your booking (goodwill)
- Tell us at least 48 hours before your booking and we'll move your fee to another date within 60 days, subject to availability.
- One move per booking. A moved booking can't be moved again or refunded.
- Inside 48 hours, we're not able to move or refund it — the table is already committed.
Late arrival and no-shows
- We hold your table for 90 minutes from the start of your booking. After that we may release it to walk-ins, and the fee is forfeited.
- If you don't arrive at all, the fee is forfeited.
If we can't let you in
The fee is not refunded where we refuse or end your entry under section 6 — for example no valid ID, under 18, intoxication, aggression, harassment or discriminatory behaviour. Those rules exist to keep the floor safe for everyone.
If the Club cancels
If we cancel your booking — an unexpected closure, a private event, force majeure, or anything else on our side — you choose: a full refund of the reservation fee, or a transfer to another date. This is the one case where we refund in full.
How refunds are paid
- Approved refunds go back only through the original payment method via PayMongo. We can't refund to a different card, wallet or account.
- Please allow 5–10 banking days for it to appear — the timing is set by your bank or wallet provider, not by us.
- Where a refund is made for a reason other than our own cancellation, any payment-processing fee charged by PayMongo is not returned to us and is therefore not refundable, and will be deducted from the amount returned.
Problems and disputes
If something's wrong with your booking or payment, please contact us first — call +63 997 871 622 or reply to your confirmation email with your reservation code, and we'll sort it out quickly. Raising a chargeback with your bank before contacting us slows the resolution down for both of us and may affect future bookings.
Nothing in this section removes any right you have under Philippine consumer law that cannot be waived.
6. Getting in
- Halxyon Club is strictly 18+. Please bring a valid government-issued ID — we may refuse entry without one.
- Show your reservation code at the door.
- Your table is held for your party for the night of the booking. Please arrive together where possible.
- Dress smart and expressive. We reserve the right of admission, and may refuse or remove anyone who is intoxicated, aggressive, discriminatory, or unsafe to other guests or staff.
Halxyon is a pride-forward space. Harassment or discrimination of any kind is not tolerated and will end your night without refund.
7. Your table
Table layouts, positions and features shown on the booking map are an accurate guide but not an exact scale drawing. In rare cases we may need to move your party to a comparable or better table — we'll tell you as early as we can.
8. Our responsibility
We take reasonable care to keep the venue safe and the booking system working. To the extent the law allows, we are not liable for indirect or consequential loss, or for interruptions caused by events outside our reasonable control (power, connectivity, payment providers, weather, government action). Nothing here limits any liability that cannot be limited by law, including for death or personal injury caused by our negligence.
9. Your information
How we handle your personal data is set out in our Privacy Policy.
10. Changes to these terms
We may update these terms. The version in force is the one published here on the date you make your reservation.
11. Governing law
These terms are governed by the laws of the Republic of the Philippines, with venue in the proper courts of Makati City — without prejudice to settling things amicably first.
12. Contact
Halxyon Club · 2F, 5353 A.M. Flores Bldg, Poblacion, Makati
+63 997 871 622 · Instagram @halxyonclub